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Privacy

PRIVACY STATEMENT

This privacy policy (this “Privacy Policy”) sets out the privacy policies and practices for The Clothing Face. It also describes how The Clothing Face maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by The Clothing Face via this site.

 

CONSENT

By submitting personal information to The Clothing Face you agree that The Clothing Face; may collect your personal information and you consent to the use, disclosure and transfer of your personal information in accordance with this privacy policy and as permitted or required by law. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified herein at any time by contacting The Clothing Face. At the address provided below. If you refuse or withdraw your consent, you acknowledge that The Clothing Face. may not be able to provide you or continue to provide you with certain services or information which may be of value to you.

 

REGISTRATION

Personal information is gathered by The Clothing Face during the order checkout process. During the checkout process, your name, address, e-mail address, telephone number and payment information is collected. You also have the option of setting up an account to store personal information at which time a username and password are collected as well. For security reasons The Clothing Face does not store sensitive credit card information on our servers. To view your account history, click My Account at any time to view your The Clothing Face order history and track the status of your orders placed online. In order to view the information in the My Account section of the site you must first log in using your username and password. Remember your username is your email address.

 

UPDATING PERSONAL DATA

Log onto The Clothing Face and click My Account to update your personal information online. If you have lost or do not remember your password, then please send an email from the email address you used to register your account or use the ‘lost password’ link provided at the login page.

 

WHAT INFORMATION DO WE COLLECT?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the ‘cookies’ section below for information about cookies and how we use them.

 

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalise your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please unsubscribe through the newsletter. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

 

INFORMATION USAGE

You agree that The Clothing Face may send electronic mail to you for the purpose of advising you of changes or additions to the site, about any of The Clothing Face’s products or services, or for such other purpose(s) as The Clothing Face deems appropriate.

 

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We at The Clothing Face use cookies to enhance your shopping experience by speeding up the browsing experience and website performance. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. This functionality is activated when the “Remember Me” check box is clicked. To turn this functionality off, simply uncheck the “Remember Me” check box. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

MORE INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please direct your enquires to info@theclothingface.com.

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